Voice Craft India | Expert Vocal Training for Digital Content Creators

This Privacy Policy explains how Voice Craft India collects, uses, and protects information when you use our site or services. Your privacy is important to us, and we are committed to being transparent about our data practices.

Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

* **Personal Data You Provide:** This includes information you voluntarily give us when you register for our services, fill out forms on our site, participate in our programs, or communicate with us. This may include details such as your name, contact information, and any other information you choose to provide related to our communication and performance training services.

* **Data Collected Automatically:** When you access and use our online platform, we may automatically collect certain information about your device and your usage patterns. This includes technical information such as your IP address, browser type and version, time zone setting, operating system, platform, and information about your visit, including the URL clickstream to, through, and from our site, services you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This data helps us understand how our services are used and how to improve them.

How We Use Your Information

We use the information we collect for various purposes, including:

* To provide, operate, and maintain our services.

* To process your registrations, enrollments, and payments.

* To communicate with you, including responding to your inquiries and providing customer support.

* To send you updates, newsletters, and information about our services, where you have consented to receive such communications.

* To personalize your experience on our site.

* To understand how users access and use our services, both on an aggregated and individualized basis, in order to improve our services and respond to user desires and preferences.

* To develop new services and features.

* For internal analytical and research purposes.

* To comply with legal obligations and protect our rights.

* To ensure the security and integrity of our services.

Legal Basis for Processing Your Data

We process your personal data based on several legal grounds:

* **Consent:** Where you have given us clear consent to process your personal data for a specific purpose.

* **Contract:** Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

* **Legal Obligation:** Where the processing is necessary for us to comply with the law.

* **Legitimate Interests:** Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your fundamental rights and freedoms.

Sharing Your Information

We do not sell your personal data. We may share your information in the following circumstances:

* **Service Providers:** We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

* **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government request).

* **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

* **With Your Consent:** We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include the right to:

* Access your personal data and receive a copy of it.

* Request rectification of inaccurate or incomplete data.

* Request the erasure of your personal data.

* Request restriction of processing your personal data.

* Object to the processing of your personal data.

* Request data portability, allowing you to obtain and reuse your data for your own purposes across different services.

* Withdraw your consent at any time where processing is based on consent.

* Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us in writing using the physical address provided below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us by writing to:

Voice Craft India

105

Brigade Road,

3rd Floor,

Bengaluru, Karnataka,

560001

India